000 008280a00a22002770004500
001 274517
010 _a9726414946
_bBrochado
021 _aPT
_b145344/99
090 _a274517
100 _a20160831 pory50
101 1 _apor
_ceng
102 _aPT
200 1 _aClientes
_econquistar e fidelizar
_fManchester Open Learning
_gtrad. Francisco de Oliveira Faia
210 _aMem Martins
_cCetop
_d2000
215 _a126,[2] p.
_cil.
_d23 cm
225 2 _aVendas & negócios
_v29
304 _aTít. orig.: Creating customer loyalty
675 _956878
_a658
702 1 _aFaia
_bFrancisco de Oliveira
710 0 2 _aManchester Open Learning
931 _*20060519
932 _*d
933 _*2000
955 _n3
_dSUSANA
_c20060519
966 _a150754
_lBPARAH
_p(D.L.)
_sFG/B-56584
990 _cMON